This Privacy Policy is drafted in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and applies to all users of this website.

Last updated: 19 March 2026 | Effective: 19 March 2026

1. Who we are

Our website address is: https://kommetjielife.com.

This website is published and operated by One Day Content and Communications (Pty) Ltd (“we”, “us”, “our”), a company registered in South Africa with registration number 2015/082323/07, having its registered address at 23 Mountain Road, Kommetjie, Cape Town.

We act as the Responsible Party in terms of POPIA with respect to all personal information collected through this website. Kommetjie Life is a publication owned and operated by One Day Content and Communications (Pty) Ltd.

Information Officer: SJ Fell
Contact email: hello@kommetjielife.com
Contact phone: +27 84 622 2486

2. Personal information we collect

We collect the following categories of personal information:

2.1 Information You Provide Directly

Name and surname
Email address
Phone number (where provided)
Billing and delivery address
Payment details (processed securely via SnapScan)
Account login credentials (username and password — passwords are stored in encrypted form)
Newsletter subscription preferences
Directory listing information (if you submit a listing)
Any other information you submit via contact forms, comments, or user-generated content

2.2 Information Collected Automatically

We use Google Analytics (operated by Google LLC) to collect the following data automatically when you visit our website:

IP address and approximate geographic location
Browser type and device information
Pages visited and time spent on pages
Referring URLs and traffic sources
Cookie data (see our Cookie Policy)

Google Analytics data is processed by Google on servers which may be located outside South Africa. Google LLC processes this data in accordance with its own privacy policy. This data is used solely to help us understand how visitors use Kommetjie Life so we can improve the website. Google Analytics cookies are only placed with your consent.

3. Why We Collect Your Information (Purpose)

We collect and process your personal information only for the following lawful purposes:

To process and fulfil orders placed through our online store
To create and manage your user account
To send newsletters and publication updates you have subscribed to
To process and display directory listings
To respond to enquiries submitted via our contact form
To improve our website, services, and user experience
To comply with our legal and regulatory obligations
To detect and prevent fraud or abuse of our services

4. Legal Basis for Processing

We process your personal information on the following legal grounds under POPIA:

Processing is necessary to fulfil a contract with you (e.g., processing your order or account registration)
Processing is required to comply with a legal obligation
You have given us your consent (e.g., newsletter subscription or cookie consent)
Processing is in our legitimate business interest, provided this does not override your rights

5. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers strictly for the purposes described above, including:

SnapScan — for secure payment processing
Mailchimp — for newsletter delivery
Web hosting and cloud infrastructure providers
Google Analytics — for website analytics
Couriers or fulfilment partners — for physical delivery of products

All third-party processors are required to handle your data securely and only for the specified purpose. We do not transfer your personal information outside of South Africa unless adequate data protection safeguards are in place.

6. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purpose it was collected, or as required by law. Specifically:

Account information: Retained for the duration of your account and up to 5 years after closure
Order and transaction records: Retained for 5 years in accordance with tax and accounting law
Newsletter subscriber data: Retained until you unsubscribe
Contact form submissions: Retained for up to 12 months

7. Your Rights Under POPIA

As a data subject, you have the following rights:

The right to know what personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information (subject to legal retention obligations)
The right to object to processing of your information
The right to withdraw consent at any time (without affecting lawfulness of prior processing)
The right to lodge a complaint with the Information Regulator

To exercise any of these rights, contact our Information Officer at hello@kommetjielife.com. We will respond within 30 days.

You may lodge a complaint with the Information Regulator of South Africa at: inforeg@justice.gov.za | +27 (0)12 406 4818 | www.inforegulator.org.za

8. Security

We implement reasonable technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include SSL encryption, password hashing, and restricted staff access to personal data.

In the event of a data breach that poses a risk to your rights and freedoms, we will notify the Information Regulator and affected individuals in accordance with Section 22 of POPIA.

9. Children’s Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

For any questions, requests, or complaints relating to this Privacy Policy or our handling of your personal information, please contact:

Company: One Day Content and Communications (Pty) Ltd
Information Officer: SJ Fell
Email: hello@kommetjielife.com
Phone: +27 84 622 2486
Address: 23 Mountain Road, Kommetjie, Cape Town

12. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Terms & Conditions

Please read these Terms & Conditions carefully before using this website. By accessing or using this website, you agree to be bound by these terms. If you do not agree, please do not use this website.

Last updated: 19 March 2026 | Effective: 19 March 2026

1. About Us

This website is owned and operated by One Day Content and Communications (Pty) Ltd, registered in South Africa (Registration No. 2015/082323/07), with its registered address at 23 Mountain Road, Kommetjie, Cape Town (“we”, “us”, “our”).

These Terms & Conditions govern your use of our website, including the online publication, community platform, online store, directory, and newsletter (collectively, the “Services”).

2. Acceptance of Terms

By visiting, browsing, registering on, or purchasing from this website, you confirm that you have read, understood, and agree to these Terms & Conditions, together with our Privacy Policy and Cookie Policy, which are incorporated by reference.

We reserve the right to update these Terms at any time. Continued use of the website following any changes constitutes your acceptance of the revised Terms.

3. User Accounts

To access certain features (such as submitting directory listings or placing orders), you may need to register for an account. You agree to:

Provide accurate, complete, and up-to-date information
Keep your login credentials confidential and not share them with third parties
Notify us immediately if you suspect any unauthorised use of your account
Be responsible for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that breach these Terms or are used for fraudulent or harmful purposes.

4. Online Store

4.1 Orders and Pricing

All prices are displayed in South African Rand (ZAR) and are inclusive of VAT where applicable. We reserve the right to change prices at any time without prior notice. Prices at the time of placing your order will apply to your purchase.

4.2 Payment

We accept payment via the methods listed at checkout. All payments are processed securely through SnapScan. We do not store your full payment card details on our servers.

4.3 Delivery

We deliver to addresses within South Africa. Delivery timeframes and costs are as specified at checkout. Risk in goods passes to you upon delivery. We are not liable for delays caused by third-party couriers.

4.4 Returns and Refunds

In terms of the Consumer Protection Act 68 of 2008 (“CPA”), you have the right to return goods within 5 business days of delivery if they were delivered in error or are materially different from what was ordered. In addition:

Products must be returned in their original, unused condition with proof of purchase
Digital products and downloadable content are non-refundable once accessed
Contact us at hello@kommetjielife.com to initiate a return

Returns are processed within 7 business days. Refunds are issued via the original payment method.

5. Directory Listings

Users may submit listings to our directory subject to the following:

All information provided must be accurate and not misleading
Listings must not infringe on the intellectual property rights of any third party
We reserve the right to approve, edit, or remove any listing at our sole discretion
Submitting a listing does not constitute a guarantee of publication or placement
Paid directory listings are non-refundable once published

6. Publication & Community Content

Our website features editorial content, articles, and community contributions. You acknowledge that:

Content published on this website is provided for general information purposes only and does not constitute professional advice
We do not guarantee the accuracy, completeness, or currency of any content
Any content you submit to the platform (comments, user-generated content, etc.) must not be unlawful, defamatory, obscene, or infringing
By submitting content, you grant us a non-exclusive, royalty-free licence to use, publish, and distribute that content on our platform
We reserve the right to remove any user-generated content at our discretion

7. Newsletter

By subscribing to our newsletter, you consent to receiving periodic emails from us about our content, products, promotions, and updates. You may unsubscribe at any time by clicking the unsubscribe link in any newsletter email or by contacting us at hello@kommetjielife.com.

We do not send unsolicited commercial communications and comply with applicable South African law regarding electronic communications.

8. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, audio, video, and software, is the property of One Day Content and Communications (Pty) Ltd or its licensors and is protected by South African and international copyright law.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written permission. Linking to our website is permitted provided it is done in a manner that is fair and does not damage our reputation.

9. Prohibited Conduct

You agree not to:

Use this website for any unlawful purpose
Attempt to gain unauthorised access to any part of the website or its systems
Transmit any malware, viruses, or malicious code
Scrape, harvest, or systematically extract data from this website without our written consent
Impersonate any person or entity
Engage in any conduct that could damage, disable, or overburden our infrastructure

10. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or its content.

Our aggregate liability to you for any claim arising out of or relating to these Terms or the Services shall not exceed the amount paid by you to us in the 12 months preceding the claim.

Nothing in these Terms limits our liability for fraud, personal injury caused by our negligence, or any other liability that cannot be excluded under South African law.

11. Disclaimer

This website and its content are provided “as is” and “as available” without any warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to modify, suspend, or discontinue any part of the website at any time.

12. External Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

13. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the South African courts.

In terms of the Consumer Protection Act and the Electronic Communications and Transactions Act 25 of 2002 (ECTA), South African consumer rights are protected. Nothing in these Terms limits any statutory rights you have under applicable South African law.

14. Consumer Protection Act

As a South African consumer, you are entitled to certain rights under the Consumer Protection Act 68 of 2008, including rights relating to fair value, good quality, and safe products and services. These Terms do not limit or exclude any such statutory rights.

15. ECTA Compliance

In compliance with the Electronic Communications and Transactions Act, our full legal name, registration number, and physical address are set out in clause 1 of these Terms. For product purchases, we will provide you with an electronic receipt.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact:

Company: One Day Content and Communications (Pty) Ltd
Email: hello@kommetjielife.com
Phone: +27 84 622 2486
Address: 23 Mountain Road, Kommetjie, Cape Town
Registration No: 2015/082323/07

Privacy Policy